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320 Eastview Rd, GuelphPatient RecordUninsured Services

519-763-0444Book now
A woman listening, calm and present, in a warm sunlit room

Mental Health

A longer appointment, with your own doctor.

Anxiety, low mood, sleep and seasonal affective disorder, assessed by a physician who already has your history. Covered by OHIP.

What we help with

Start with your family doctor, not a waiting list.

Most mental health care in Ontario starts in a family practice. We assess, treat what we can treat here, and refer on when specialist care is the right answer.

Anxiety and panic

Persistent worry, panic attacks, and the physical symptoms that often arrive before anyone calls it anxiety.

Depression and low mood

Assessment, treatment options explained in plain terms, and follow-up that does not stop at the first prescription.

Seasonal affective disorder

Guelph winters are long. Light therapy, timing and treatment planned before the season rather than during it.

Sleep

Insomnia, disrupted shifts and the sleep problems that sit underneath low mood or poor concentration.

Stress, burnout and grief

Work, caregiving and loss. Sometimes the answer is treatment, sometimes it is time and a plan.

Medication reviews

If you are already on something, a proper review of whether it is still the right dose and the right drug.

How the visit works

Ask for a mental health appointment when you book.

These visits are longer than a standard appointment, so reception schedules them differently. Saying what the visit is for is not oversharing, it is what gets you the time you need.

  1. 1

    Book and say what it is for

    Reception blocks a longer slot. You do not have to explain anything to them beyond the words mental health.

  2. 2

    The first visit is mostly listening

    Your history, what changed and when, what you have already tried, and what you want to be different.

  3. 3

    A plan you agree with

    Talking therapy, medication, referral, or watching and reviewing. Written down, with what happens if it does not work.

  4. 4

    Follow-up before you leave

    The next appointment is booked at the end of this one. Mental health care that depends on you calling back tends not to happen.

Coverage

The appointment is covered. Some paperwork is not.

Physician visits for mental health are insured by OHIP with a valid health card. What falls outside are the documents other people ask you for.

Assessment and follow-up appointmentsAny number of them, as often as your care needs.Covered
Referral to counselling or psychiatryWritten and sent by us. Wait times belong to the receiving service, not to us.Covered
Notes for an employer or a schoolA sick note or a return-to-work letter is a document, not care, so it carries a fee.Fee applies
Insurance and disability formsLong forms take physician time outside the appointment. Priced by length.Fee applies

Bring these to the appointment

  • Your health card
  • A list of every medication and supplement you take, with doses
  • Notes on what you have already tried, including therapy
  • Anything a previous doctor or counsellor gave you in writing
  • A sense of what you want the visit to change
  • Someone with you, if that helps you say it

If you need help today

If you are in crisis, do not wait for an appointment. Here 24/7 covers Guelph and Wellington at 1-844-437-3247, any hour of any day. The national Suicide Crisis Helpline is 988, by call or text.

If you need to be seen the same day and it is not an emergency, the walk-in clinic is open seven days a week and can start the conversation. If you are in immediate danger, call 911 or go to Guelph General Hospital.

When you are ready

The first appointment is the hard one.

Book it with the time it deserves. Say the words mental health when you call and reception will give you a longer slot with your own physician.