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320 Eastview Rd, GuelphPatient RecordUninsured Services

519-763-0444Book now

Before you come in

Questions we’re asked at the desk

If the answer you need is not here, reception picks up the phone during clinic hours.

25 questions, answered in full below.

Getting care

Getting care

Are you taking new patients?

Yes. We're accepting new family practice patients at the Eastview Road clinic. Start with the patient enrolment form and we'll contact you to book your first appointment.

Getting care

Do I need an appointment for the walk-in clinic?

No. Walk-ins are seen without an appointment during all clinic hours. You can check in online before you leave home or come directly to the clinic.

Getting care

Can I see the walk-in doctor if I have a family doctor elsewhere?

Yes. The walk-in clinic is open to everyone with a valid Ontario health card. We send a visit summary to your own physician so your record stays in one place.

Getting care

What are your hours?

Monday to Friday, 9:00 AM – 7:00 PM. Saturday and Sunday, 9:00 AM – 3:00 PM. Statutory holiday hours are posted on this page in advance.

Still not answered

Reception knows the things a page cannot cover.

They answer the phone through clinic hours, and they would rather talk it through than have you guess.