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320 Eastview Rd, GuelphPatient RecordUninsured Services

519-763-0444Book now

Open now

4People ahead

25 minEstimated wait

Today, Sunday, 9:00 AM – 3:00 PM. Updated live from the clinic’s own hours.

Get care

Three ways in. Pick the one that fits today.

Same team, same building, same chart. The difference is how long you wait and how far ahead you plan.

Fastest

Walk in

For something that started today and cannot wait for an appointment.

Who it's for
Anyone, patient or not
Cost
Covered by OHIP
Typical wait
Same day

Planned

Book an appointment

For check-ups, ongoing conditions, results, referrals and anything that needs proper time.

Who it's for
Enrolled patients
Cost
Covered by OHIP
Typical wait
A few days

Human

Call reception

For referrals, records, forms, fees, or when you are not sure which route you need.

Who it's for
Anyone
Cost
Free
Typical wait
A few minutes

Book a specific appointment

Some visits need a room, a machine or a nurse held for you. Choose the type and the booking form asks only what that visit needs.

Accepting new patients

Becoming a patient here

The family practice is open to new patients across Guelph and the surrounding townships. Enrolment is one form and one first appointment.

  1. 1Send the formName, health card, current medications and who your doctor was before.
  2. 2We call youUsually within five business days, to confirm your details and book the first visit.
  3. 3Meet your physicianA longer first appointment to go through your history and request your old records.
  4. 4You are enrolledPortal access, direct booking, and the same physician at every visit.

Appointment lengths

How much time each visit gets.

Booking the right length matters more than booking early. If you are not sure, pick the longer one and tell reception why.

15 minutes

One issue, or a follow-up on something we have already discussed. The standard slot.

30 minutes

A first appointment as a new patient, an annual review, or two or more concerns in one visit.

45 to 90 minutes

Iron infusions, including the monitoring period afterwards, and cardiology stress testing.

Varies

Minor procedures and aesthetics treatments are scheduled from the written plan made at your consult.

After you book

What happens between now and the appointment

1

You get a confirmation

Email or text within a minute, with the date, the length of the slot and anything you need to bring or avoid beforehand.

2

A reminder the day before

One message, with a link to reschedule in a tap. Reply to cancel and the slot goes back to the next patient waiting.

3

Notes and results land in the portal

Usually within a few days of the visit. If a result needs discussing, we call you rather than wait for you to log in.

Changing plans

Cancelling, rescheduling and missed appointments

Reschedule onlineUse the link in your confirmation or reminder, any time of day. No need to call.Free
Cancel with noticeTwenty-four hours lets us give the slot to someone waiting. Reply to the reminder message or call reception.Free
Miss an appointmentA fee applies for repeat no-shows, waived the first time and whenever you let us know what happened.See fees
Arrive lateWe will see you if the slot still works. If not, reception rebooks you rather than making the patients after you wait.Case by case

Three ways to be seen

Pick a route and we will take it from there.

Walk in today, book a slot that fits, or call reception and let them work it out with you.